|
Good morning, Oakleaf Business Training. How can I help you? Hello, my name' s Enid Stevens, of Appleyard Smith. I' ve booked two oneday courses, but now I need to change one of them. Let me get your details up on the screen. Right, you' ve booked Report Writing next month. Yes, that one' s OK. It' s Taking Minutes that I can' t manage, on the 8th of July. Do you know when it' s running again? Let me see. Not until the 18th of September, I' m afraid. That sounds fine. I think I' ll be abroad then. Then there' s the first and the 13th, October. I' d like the later date, please. Fine, I' ll change your booking. Another thing, it says in your brochure, everyone attending a course gets a certificate, but I haven' t received one from a course I took last January. I' m sorry about that. Which course was it? Something to do with dealing with the public? That must have been Customer Service. Sounds familiar. OK, I' ll put it in the post today. Thank you very much. Goodbye. Goodbye. |
|
zǎo shàng hǎo! ào kè wǔ dé shāng wù péi xùn, yǒu shén me kě yǐ bāng dào nín? nǐ hǎo, wǒ jiào yī nī dé shǐ dì fēn, ā pǔ ěr yà dé shǐ mì sī. wǒ yǒu yù dìng le liǎng gè quán tiān kè chéng, dàn shì xiàn zài wǒ yào gǎi xià qí zhōng yí gè. wǒ kàn kàn nǐ de jù tǐ xìn xī, shì de, nín dìng le xià gè yuè de bào gào xiě zuò. shì de, nà gè méi wèn tí, shì lìng yí gè qī yuè bā hào de kè chéng, wǒ bù néng ān pái chū shí jiān, nǐ zhī dào zhè gè kè chéng shén me shí hòu huì cóng xīn kāi ma? wǒ kàn kàn, kǒng pà yào dào jiǔ yuè shí bā hào qù le ó. mào sì bù cuò, bù guò wǒ xiǎng nà gè shí hòu wǒ zhèng zài guó wài. nà yàng de huà, shí yuè yī hào hé shí yuè shí sān hào hái yǒu. nà wǒ xuǎn hòu miàn zhè gè shí jiān ba. hǎo de, wǒ bāng nín gǎi yù dìng. lìng wài, nǐ men de xuān chuán cè shàng shuō měi gè cān jiā kè chéng de rén dōu huì yǒu gè zhèng shū, kě wǒ hái mò shōu dào wǒ qù nián yī yuè de kè chéng dí zhèng shū. bào qiàn, shì nǎ yī mén kè chéng ne? guān yú chǔ lǐ gōng gòng shì wù de? nà yí dìng shì kè hù fú wù. , tīng qǐ lái hěn shú xī. hǎo de, wǒ jīn tiān gěi nín jì chū qù. duō xiè nǐ bài bài bài bài |