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We' re about to unveil a new Imperial Lemon. Really? I can' t tell you any more for now, but... Yes. Maybe we could present it to you more formally in a couple of weeks, when it' s ready for release? Sounds perfect. You would be the first to see it. Excellent. Thank you, er, Anna, isn' t it? Yes. A very pretty name. Thanks. It' s spelled the same forwards and backwards. Is it really? Anyway, Mr Lime, we' ll fix this grapefruit problem for you, and I promise you, it won' t happen again. Good, good. You' re new here, aren' t you Anna? Yes. Well I look forward to working with you. What a success. Mr Lime has come away a very happy customer. Here are the phrases Anna used while apologising. I' m really sorry to hear that, Mr Lime. That' s totally unacceptable. It must have been very inconvenient for you. You have my word that we will sort this out. And we could include some of our latestedition imitation oranges to make up for the inconvenience. I promise you, it won' t happen again. What will Anna' s boss Paul have to say about her work today? Join us next week to find out. |
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wǒ men dǎ suàn fā bù yí gè xīn xíng tè jí níng méng. zhēn de ma? wǒ xiàn zài bù néng gào sù nǐ tài duō, dàn shì shì de dāng tā zhǔn bèi fā xíng de shí hòu, wǒ men kě yǐ zài 2 zhōu nà zhèng shì de xiàng nǐ zhǎn shì. tīng qǐ lái hěn hǎo. nǐ jiāng huì shì dì yí gè kàn jiàn tā men de. fēi cháng bàng. xiè xiè nǐ, é, ān nà, shì ma? shì de. fēi cháng hǎo de míng zì. xiè xiè, tā qián miàn zì mǔ hé hòu miàn zì mǔ de pīn xiě shì yí yàng de. zhēn de ma? bù guǎn zěn yàng, Lime xiān shēng, wǒ men huì wèi nǐ jiě jué yòu zi fāng miàn dí wèn tí, tóng shí wǒ chéng nuò nǐ, tā bú huì zài yī cì fā shēng. hǎo de, hǎo de, nǐ shì xīn lái de, shì ma, ān nà. shì de. hǎo de, wǒ xī wàng yǐ hòu néng hé nǐ hé zuò. duō chéng gōng ya. Lime xiān shēng lí kāi shí, hěn kāi xīn. zhè shì ān nà dào qiàn shí suǒ shǐ yòng de duǎn jù. wǒ hěn bào qiàn, Lime xiān shēng. nà wán quán bù kě yǐ jiē shòu. duì yú nǐ ér yán, kěn dìng bù fāng biàn. wǒ chéng nuò wǒ men huì jiě jué zhè gè wèn tí. bìng qiě wǒ men kě yǐ wéi nǐ tí gōng yī xiē zuì xīn bǎn běn de fáng zhe jú zi lái mí bǔ nǐ de bù biàn. wǒ chéng nuò, tā bú huì zài fā shēng le. ān nà de lǎo bǎn bǎo luó guān yú tā jīn tiān de gōng zuò, huì shuō xiē shén me ne? xià cì wǒ men jì xù tǎo lùn. |