dao qian 1 3

Song 道歉(1/3)
Artist 英语听力
Album 【白领英语】

Lyrics

Ah hello. Welcome back to Tip Top Trading, the UK's leading wholesaler of imitation fruit. Today you're joining us in the middle of the action. Anna is with an important client Mr Lime, from Citrus Ventures. He's angry and she'll have to calm him down. She could cope brilliantly here or this could be a horrible mess. Well Mr Lime, how can I help you? On Monday I was meant to receive 8,000 plastic grapefruit from Tip Top Trading. Yes. The delivery was made on Tuesday. Oh dear. And instead of 8,000 plastic grapefruit, I got 800,000 plastic pineapples. Right Anna, this is serious. You're going to have to apologise and show that you really mean it. Say, I'm really sorry to hear that. I'm really sorry to hear that, Mr Lime. What on earth am I going to do with 800,000 plastic pineapples? Show Mr Lime that you understand the problem. These are phrases you can use. That's totally unacceptable. That must have been very inconvenient for you. And then promise to fix the problem. Say, You have my word that we will sort this out. We can do something to make up for the inconvenience. It won't happen again.
你好，欢迎来到Tip Top Trading，英国领先的假冒水果批发商。今天，你将会在中间加入我们。Anna正在和来自Cirtus Venutures的Lime先生，也是我们公司重要的客户。现在他非常生气，Anna要使他冷静下来。通过处理这件事，她能成为耀眼的光芒，或者会演变成很糟糕的事情。 Mr Lime，我能帮你什么？ 在星期一的时候，我的意思是我从Tip Top Trading公司拿到八千袋葡萄。 是的。 在星期二我才收到货物。 我的天啊。 我拿到的不是八千袋葡萄，而是八十万袋菠萝。 Anna，这是很严肃的问题。你必须跟跟别人道歉，而且表现出我对这件事非常非常抱歉。 我非常抱歉听到这个消息，Mr Lime. 我该怎么处理这八十万袋菠萝呢？ 告诉Mr Lime你清楚这个问题。以下是你可以用到的短语。 这非常难接受。 这对你来说非常不方便。 然后保证说你会解决这个问题。你要做一个保证说我们会解决这个问题。 我们会做一些事情来弥补这个不方便。 这种事情不会再发生。

Pinyin

Ah hello. Welcome back to Tip Top Trading, the UK' s leading wholesaler of imitation fruit. Today you' re joining us in the middle of the action. Anna is with an important client Mr Lime, from Citrus Ventures. He' s angry and she' ll have to calm him down. She could cope brilliantly here or this could be a horrible mess. Well Mr Lime, how can I help you? On Monday I was meant to receive 8, 000 plastic grapefruit from Tip Top Trading. Yes. The delivery was made on Tuesday. Oh dear. And instead of 8, 000 plastic grapefruit, I got 800, 000 plastic pineapples. Right Anna, this is serious. You' re going to have to apologise and show that you really mean it. Say, I' m really sorry to hear that. I' m really sorry to hear that, Mr Lime. What on earth am I going to do with 800, 000 plastic pineapples? Show Mr Lime that you understand the problem. These are phrases you can use. That' s totally unacceptable. That must have been very inconvenient for you. And then promise to fix the problem. Say, You have my word that we will sort this out. We can do something to make up for the inconvenience. It won' t happen again.
nǐ hǎo, huān yíng lái dào Tip Top Trading, yīng guó lǐng xiān de jiǎ mào shuǐ guǒ pī fā shāng. jīn tiān, nǐ jiāng huì zài zhōng jiān jiā rù wǒ men. Anna zhèng zài hé lái zì Cirtus Venutures de Lime xiān shēng, yě shì wǒ men gōng sī zhòng yào de kè hù. xiàn zài tā fēi cháng shēng qì, Anna yào shǐ tā lěng jìng xià lái. tōng guò chǔ lǐ zhè jiàn shì, tā néng chéng wéi yào yǎn de guāng máng, huò zhě huì yǎn biàn chéng hěn zāo gāo de shì qíng. Mr Lime, wǒ néng bāng nǐ shén me? zài xīng qī yī de shí hòu, wǒ de yì sī shì wǒ cóng Tip Top Trading gōng sī ná dào bā qiān dài pú táo. shì de. zài xīng qī èr wǒ cái shōu dào huò wù. wǒ de tiān a. wǒ ná dào de bú shì bā qiān dài pú táo, ér shì bā shí wàn dài bō luó. Anna, zhè shì hěn yán sù de wèn tí. nǐ bì xū gēn gēn bié rén dào qiàn, ér qiě biǎo xiàn chū wǒ duì zhè jiàn shì fēi cháng fēi cháng bào qiàn. wǒ fēi cháng bào qiàn tīng dào zhè gè xiāo xī, Mr Lime. wǒ gāi zěn me chǔ lǐ zhè bā shí wàn dài bō luó ne? gào sù Mr Lime nǐ qīng chǔ zhè gè wèn tí. yǐ xià shì nǐ kě yǐ yòng dào de duǎn yǔ. zhè fēi cháng nán jiē shòu. zhè duì nǐ lái shuō fēi cháng bù fāng biàn. rán hòu bǎo zhèng shuō nǐ huì jiě jué zhè gè wèn tí. nǐ yào zuò yí gè bǎo zhèng shuō wǒ men huì jiě jué zhè gè wèn tí. wǒ men huì zuò yī xiē shì qíng lái mí bǔ zhè gè bù fāng biàn. zhè zhǒng shì qíng bú huì zài fā shēng.