|
Can you tell me what is standard procedure for taking orders over the phone? When we receive phone orders, the first thing we need to do is to input the customer' s information into the computer system. You can do that when you are talking to the client. It' s probably easier to do that way, otherwise you might forget to ask them for some of the important information. After you put it into the computer, is it all automatic then? Unfortunately, not. As of now, the computer system functions only as a databank for marketing studies. After you get their information in the computer, you still have to write out a manual order on the right form. If the order is for the automotive department, you use the blue form. If they ordered something from electrical, use the pink form. There are only two kinds of forms, right? Yes. And once you get them filled out, you make a copy to send to financial so they can make an invoice, and you send the original to the right department. Do I give it to just anybody? Or is there a specific person who is responsible to receive the order forms? Once you' ve finished all the other steps, you can just give it to the department secretary. She' ll make sure it gets to the right place. Okay, thanks. |
|
nǐ néng gào sù wǒ jiē shōu diàn huà dìng dān de biāo zhǔn liú chéng ma? jiē dào diàn huà dìng dān shí, wǒ men xū yào zuò de dì yī jiàn shì shì bǎ kè hù de xìn xī shū jìn jì suàn jī xì tǒng, zhèi xiē nǐ zài hé kè hù jiāo tán shí jiù néng zuò. zhè yàng zuò kě néng huì gèng róng yì xiē, fǒu zé nǐ yě xǔ huì wàng jì wèn tā men yī xiē zhòng yào de xìn xī. bǎ xìn xī shū jìn diàn nǎo zhī hòu, nà qí tā de jiù bù yòng guǎn le ma? hěn yí hàn, bú shì zhè yàng de. jiù xiàn zài lái kàn, jì suàn jī xì tǒng zhǐ néng zuò wéi shì chǎng yán jiū de shù jù kù. bǎ kè hù de xìn xī shū jìn jì suàn jī zhī hòu, nǐ hái yào yòng zhèng què de gé shì shǒu xiě chū dìng dān. rú guǒ dìng dān shì qì chē bù mén de, jiù yòng lán sè biǎo gé. rú guǒ dìng gòu de shì diàn zǐ chǎn pǐn, jiù yòng fěn sè biǎo. wǒ men zhǐ yǒu liǎng zhǒng biǎo gé, duì ma? shì de. yī dàn nǐ tián kòng dìng dān, jiù yīng gāi fù yìn yī fèn jiāo dào cái wù bù mén, zhè yàng tā men jiù néng kāi chū fā huò qīng dān, nǐ jiù néng bǎ yuán jiàn jiāo dào xiāng guān de bù mén. wǒ bǎ zhè biǎo gěi shuí dōu xíng ma? hái shì yǒu rén zhuān mén fù zé jiē shōu dìng dān? zhèi xiē bù zhòu dōu wán chéng le zhī hòu, nǐ jiù kě yǐ bǎ biǎo jiāo gěi bù mén mì shū. tā huì què bǎo bǎ biǎo jiāo dào xiāng guān de dì fāng qù. hǎo de, xiè xiè! automotive qì chē de invoice fā piào fā huò qīng dān take an order jiē shōu dìng dān over the phone tōng guò diàn huà just anybody suí biàn shén me rén |