Woman: Sarah Williams speaking. Man: Hello. It's Mark here, from Production. Holly should be taking some visitors around today, but she's off sick, so I was wondering... Woman: ... if I'd do it? Man: Exactly. Woman: No problem. Who are the visitors - sales directors again? Man: Not this time. It's the plant managers. There's about ten, from France, Germany ... all around Europe really. Woman: And the programme? Man: I thought you could meet them at nine thirty by the packing area. I would suggest meeting at reception, but it'll be busy then. Woman: Do you want me to show them around the warehouse first? Man: I think they've been there before. Perhaps you could take them around the shop floor instead? Woman: Good idea. What about after coffee? Man: The delivery yard maybe? There's a lot going on there and visitors usually find it interesting. I'm not sure they'd like a presentation, especially not before lunch. Woman: I agree. Man: Thanks again.