[00:01.60]Woman: Sarah Williams speaking.
[00:03.52]Man: Hello. It's Mark here, from Production. Holly should be taking some visitors around today, but she's off sick, so I was wondering...
[00:12.59]Woman: ... if I'd do it?
[00:14.38]Man: Exactly.
[00:15.59]Woman: No problem. Who are the visitors - sales directors again?
[00:19.05]Man: Not this time. It's the plant managers. There's about ten, from France, Germany ... all around Europe really.
[00:27.27]Woman: And the programme?
[00:28.93]Man: I thought you could meet them at nine thirty by the packing area. I would suggest meeting at reception, but it'll be busy then.
[00:36.89]Woman: Do you want me to show them around the warehouse first?
[00:39.53]Man: I think they've been there before. Perhaps you could take them around the shop floor instead?
[00:45.17]Woman: Good idea. What about after coffee?
[00:48.72]Man: The delivery yard maybe? There's a lot going on there and visitors usually find it interesting. I'm not sure they'd like a presentation, especially not before lunch.
[00:59.35]Woman: I agree.
[01:00.85]Man: Thanks again.