[00:09.77]I flew United Airlines On my way to Nebraska [00:14.17]The plane departed Halifax Connecting in Chicago’s O’Hare. [00:23.46]While on the ground the passenger Said from the seat behind me, [00:28.25]My God, they’re throwing guitars out there!”" [00:35.58]The Band and I exchanged a look best described as terror, [00:40.48]At the action on the tarmac and knowing whose projectiles these would be. [00:49.22]So before I left Chicago,I alerted three employees, [00:54.67]Who showed complete indifference towards me. [01:01.53]United, United, [01:06.27]You broke my Taylor Guitar. [01:11.12]United, United, [01:15.93]Some big help you are. [01:19.40]You broke it, you should fix it. [01:21.77]You’re liable, just admit it. [01:24.14]I should have flown with someone else or gone by car, [01:32.18]Cause United Breaks Guitars. [01:39.37]When we landed in Nebraska,I confirmed what I’d suspected: [01:44.38]My Taylor’d been the victim of a vicious act of malice at O’Hare. [01:53.51]And so began a year-long saga of pass the buck, “Don’t ask me,” [01:58.35]And “I’m sorry sir, your claim can go no where.” [02:05.41]So to all the airline’s people from New York to New Delhi, [02:10.51] [02:20.60]I’ve heard all your excuses and I’ve chased your wild gooses, [02:24.59]And this attitude of yours I say must go. [02:31.76]United, United, [02:36.65]You broke my Taylor Guitar. [02:41.24]United, United, [02:46.10]Some big help you are. [02:49.78]You broke it, you should fix it. [02:52.70]You’re liable, just admit it. [02:54.45]I should have flown with someone else or gone by car, [03:02.34]Cause United Breaks Guitars. [03:09.85]Well I won’t say that I’ll never fly With you again [03:13.48]cause maybe to save the world I probably would [03:17.40]But that won’t likely happen. [03:19.64]And if it did, I wouldn’t bring my luggage, [03:23.19]Cause you’d just got and break it Into a thousand pieces [03:27.80]Just like you broke my heart. [03:31.30]When United breaks guitars. [03:38.35]United, United, [03:42.79]You broke my Taylor Guitar [03:47.76]United, United, [03:52.74]Some big help you are. [03:56.22]You broke it, you should fix it. [03:58.41]You’re liable, just admit it. [04:01.60]I should have flown with someone else or gone by car, [04:09.00]Cause United breaks guitars. [04:13.73]Yeah, United breaks guitars. [04:18.51]Yeah, United breaks guitars.